Thursday, April 7, 2011

Week 1 EOC: Great Customer Service


Great Customer Service:

I got great customer service from Zappos. No lie. I had been looking for a particular pair of shoes and everywhere I checked was sold out. I even checked stores like Nordstrom on-line to no avail. Then I went to Zappos.com and not only did they have the pair of shoes I was looking for, in my size, but I placed my order at almost 6 pm and I received my shoes the next morning before 10 am… on my front door step. Unbelievable!

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